The great majority of our bookings are confirmed within 48 hours, and most right after booking. Our engineers work hard to minimize the time needed a booking to be confirmed.

Once your booking is confirmed, you should receive a confirmation email with your booking number. If you haven’t received a confirmation within 48 hours, please check if the email has been filtered into your spam folder.

You can also view your booking online by logging into the Booking Management section of our website.

In the unlikely event that your booking is not confirmed within 48 hours, please send us email at and include as many information. We will track down on what happened and contact you to find an alternative.