Q: Is there any insurance plan?

Currently there is no insurance plan that we can offer during your bike rental. We are constantly in discussions with insurance companies that will enable us to offer you an affordable and complete plan.

Q: Damage Deposit: All you need to know

Damage Deposit: All you need to know

Q: How the delivery costs are being calculated? Is booking earlier better?

How the delivery costs are being calculated? Is booking earlier better?

Q: Is it sufficient to present a copy of my driving licence / ID?

Unfortunately, a copy of your licence /id will not be accepted at the pick-up point. You will need to present the original document at pick-up. If you have had your licence lost or stolen and have already booked a bike rental through us, we recommend that you either request a name change on the reservation to someone traveling with you, or cancel the reservation if this is not an option. If you change the name to a new main driver, remember that they will need to present all the mandatory documents in their own name at the pick up desks.

Q: What do I need to pick-up the bike(s)?

Do not forget to bring along any official government document that can prove your identity. That are: valid national IDpassport that hasn’t been expireddriving licence All the above documents should have your details written in english, containing a photo of your and official stamp.

Q: Can I rent a bike if I am under 16 years old?

No. We would require an official parent’s consent dated not earlier than 1 month prior your pick-up date. Alternately, one simple email from your parents would be enough, as long as they provide us with proof of the parental relation Please note that during your booking process, we will not request you to provide us with your age. Upon your pick-up, you will require to provide us with an official id to complete the rental agreement and validate your age.

Q: Can I edit any of my booking details?

Yes, you can change your booking details by sending us and email at info@grcycling.com with your booking reference and your request. You may inquire to change the cyclist’s names, select accessories or add new bikes. We do not charge an administration fee if you make a change to your booking. However, any changes made are likely to change the price of your booking. Most changes require a rebook where a new booking is created, and prices will depend on the rates and availability at the time of change, rather than what the rates were when the booking was originally made. We always recommend making any changes as soon as you are aware of them as prices generally go up the closer you get to your pick-up date. Any funds you have already paid for your bike rental will be transferred to the new booking in the rebooking process. You will only be charged or refunded the difference in the price, rather than having to pay the full amount again.

Q: Can I change my dates and / or Locations?

Currently, we haven’t create an automated process where you can change the details of your booking. Please send us an email at info@grcycling.com with your request and your booking reference and our agents will help you out. You can change the pick-up or drop-off date and time by going to the Manage Booking section of our website. Once logged in, click the “Amend / Update Booking” section and choose “Change dates / Locations”. Changes are possible up to your pick-up time, but are subject to availability. Update: We are currently imlpementing a menu from where you can manage your booking my ambending or updating your order. We also take into account that in case you change the dates or times it might results in a price will change as a new booking needs to be created in the rebooking process. Any payments made will be transferred to the new booking and you will be either charged or refunded the difference. Cool euh?

Q: My booking status is “denied” – what does this mean?

If your booking is denied, this means that the supplier has informed us that they are not able to confirm the reservation. When this happens, we try our best to find an alternative, but in very rare cases we may not be able to find a suitable option. In these cases we will deny the reservation and let you know that we could unfortunately not find a similar option for you. In the case that we are not able to secure a booking for you, we will not charge your card as we only take payment once a booking is confirmed.

Bike Rental Delivery at Athens Airport

We can have your bike rental delivered straight at the Athens Airport. Let us know your flight details, your car rental company and how to find you. Our staff will met you there and deliver you the bike without any dealys. Not enough space? Worry not, we can provide you with a bike rack to get your bike anywhere without any logistical hassles.

Recently added cycling routes

Is there any insurance plan?

Damage Deposit: All you need to know

Bike Rental Delivery at Athens Airport

How the delivery costs are being calculated? Is booking earlier better?

Is it sufficient to present a copy of my driving licence / ID?

What do I need to pick-up the bike(s)?

Can I rent a bike if I am under 16 years old?

Can I edit any of my booking details?

Can I change my dates and / or Locations?

My booking status is “denied” – what does this mean?

I have not received my booking confirmation

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