FAQ
Wed, Jun 3
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Booking a bike has never been easier. Go through our how-to guide and have access to the best bike fleet in Greece.
A complete list with parts that may need to be replaced in case they are missing or damaged.
Some banks displays the damage deposit as an authorisation and others as a completed transaction. When the amount is refunded it disappears completely from your statements.
Currently there is no insurance plan that we can offer during your bike rental. We are constantly in discussions with insurance companies that will enable us to offer you an affordable and complete plan.
Is an amount allocated to cover any costs for repairing any parts in case of damages. Our mechanics inspect the bike and if everything is ok, the allocation is lifted. In the event of a damage, we communicate all costs for the repairs in advance, trying to minimise them, prior charging any amounts.
A sophisticated system constantly checks both our vans locations and at which of our hubs have the available for your request bikes. Basis those inputs it calculates the costs most optimised and efficient scenario, for us to deliver you bike. The earlier we know about that the better it is.
Unfortunately, a copy of your licence /id will not be accepted at the pick-up point. You will need to present the original document at pick-up. If you have had your licence lost or stolen and have already booked a bike rental through us, we recommend that you either request a name change on the reservation […]
Any official document in english that prove your identity.
No, we will require your parents’ consent.
Yes you can. Contact us and our agent will ensure to meet your requirements
Please send us an email with your request and your existing booking number.
